How We Work
A Consultation, Not a Sales Pitch.
We don’t lead with a tear-off quote. We lead with an honest diagnostic — then walk you through every option that fits your roof’s condition and your budget.
Schedule Your Roof DiagnosticOur Services
Repair. Restore. Re-Cover. Replace.
Every option evaluated honestly. Every path presented clearly. You decide what fits your building and your budget.
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Re-Cover
New system over existing roof — no tear-off. TPO Fleeceback, TPO, EPDM, PVC & Mod Bit available. NDL warranty on qualifying projects.¹
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Maintenance Programs
Annual inspections. Preferred Client Program. Priority response and reduced repair rates.
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Preferred Client Program
Priority response, annual inspection, discounted pricing, no emergency upcharges. No-cost enrollment.
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Capital Planning & CAPEX
Section-by-section condition grading, multi-year budget outlook, CapEx-ready inspection report.
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Claims Concierge
Storm damage documentation and insurance coordination. We manage the process for you.
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Roof Snow Removal
Owner-requested removal. Proactive monitoring for Preferred Client Program enrollees.
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Skylight Services
Velux certified installer. New installation and repair. Flashing and seal failures addressed.
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Informed Buyer Consultation
Already have competing bids? Submit them to M&M and we’ll compare scope, specs, and warranty terms apples to apples. No cost. No obligation.
Learn More →Featured Project
N Washtenaw Condo Association — Chicago, IL
30,000 sq ft · Modified Bitumen Re-Cover · 5 Competing Bids · Saved $100,000+ · 20-Year NDL Warranty Issued
$100,000+
Saved vs tear-off quotes
20-Year NDL
Manufacturer warranty issued
Zero
Tenant disruption
“Four contractors quoted tear-off. M&M’s diagnostic confirmed the building qualified for re-cover — and the board saved over $100,000 while receiving a stronger warranty than any competing bid offered.”
— N Washtenaw Condo Association, Chicago IL
Who We Serve
Built for Commercial & Industrial Property Owners
M&M specializes exclusively in commercial flat roofing — we don’t do residential shingles, siding, or windows. We understand the decision-making structure, vocabulary, and specific constraints of every commercial building type we serve across Chicagoland and Northwest Indiana.
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Industrial & Warehouse
Single-tenant, manufacturing, distribution, and multi-tenant industrial parks.
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Property Management
Portfolio programs, preferred pricing, and priority response for property managers.
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HOA & Condo Associations
Board presentations, ACTHA member, financing options, reserve fund planning.
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Religious Institutions
Stewardship budgeting, worship calendar scheduling, congregation-sensitive projects.
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Healthcare & Medical
Sterile environment protocols, infection control compliance, occupied building experience.
How We Work
Six Steps. Zero Surprises.
Most roofers come to sell. We come to listen — then walk you through every option so you can make the call that’s right for your roof and your budget.
Step 1
Pre-Visit Phone Consultation
Before we set foot on your roof, we call. We review your current issues, understand your expectations, and make sure we show up prepared — not guessing.
Step 2
On-Site Diagnostic
We physically walk your roof section by section. Core samples where needed. Photos documented. We find the actual source — not just where it’s presenting inside.
Step 3
In-Person Findings Review & Inspection Report
We don’t email you a PDF and disappear. We sit down with you — in person — to walk through the full inspection report, review every finding, answer every question, and present every option with full scope, cost, and warranty.
Step 4
Pre-Installation Meeting
Before a single crew member arrives, we align on timeline, site access, tenant communication, material staging, and any building-specific requirements. No surprises on day one.
Step 5
Daily Progress Reports
Photos, completion percentage, weather impacts, and projected finish — delivered daily. You’ll never have to chase us for an update.
Step 6
Final Walkthrough & Inspection
We walk the completed roof with you. Every detail reviewed. Warranty documentation delivered. Questions answered on site before we consider the project closed.
Our Warranty Commitment
Warranty Protection Built Into Every Project — Including No Dollar Limit Manufacturer-Backed Coverage
Every NDL warranty project is independently inspected by the manufacturer before the warranty is issued. Not our word — their verification.
Elevate Master Contractor
Authorized to issue 20-Year NDL on qualifying replacement projects.
Certified GACO Installer
20-Year NDL and 50-year material warranty on qualifying restoration projects.
Independent Inspection
Manufacturer sends their own inspector before every NDL warranty is issued.
¹ Available on qualifying commercial and multi-unit residential properties only. Subject to manufacturer qualification criteria. Not all projects qualify.
Does your home have a flat roof?
Chicago greystones, two-flats, and coach houses need a flat roof specialist — not a shingle contractor. M&M serves residential flat roofs too.
Homeowner? Click Here →